About Vaultr

Is Vaultr legit?

Vaultr is operated by Vaultr Inc., a company incorporated in Ontario, Canada. This page explains exactly how it works, including the things people ask about most: the odds, the cards themselves, shipping, and cashing out. The full rules are in our Terms.

Vaultr is available in Canada and the United States, and you must be 18 or older to use Vaultr.

What's inside a pack?

Every pack contains one real card. The chance of landing in each value range is published for every pack before you buy, on the packs page and in the FAQ. Graded card values come from Card Ladder's record of recent sales.

Are the cards real?

Yes. Graded cards stay sealed in their grading slab. A PSA slab carries a certification number on its label, which you can look up on psacard.com to see the card and grade on record.

What happens after I pull a card?

The card goes into your Vaultr vault. From there you can:

• Ship itDelivered to you anywhere in Canada or the United States.
• Sell it backSell it to Vaultr within 7 days of pulling it, for 90% of its market value at the time you pulled it. That rises to 92.5% as your account rank goes up.
• Keep itLeave it in your vault.

Cards from free or promotional packs sell back for Vaultr Credit, which can be spent on packs but not withdrawn.

How does shipping work?

Cards ship from Ontario with tracking to addresses in Canada and the United States. The price is the carrier's live rate plus a $4 handling fee and any applicable tax, and you see the full total before you confirm. Request several cards at once and they ship in one package. Shipments outside Canada may be subject to import duties, as set out in the Terms.

How do withdrawals work?

Payout methods include bank transfer, PayPal, Venmo and Interac. Every withdrawal is reviewed by our team before it is sent, usually within 24 hours.

Payouts are sent by our payment processor, Coinflow, which has to verify your identity before it can send money. In the United States that can include part of your Social Security number. You enter it in Coinflow's own verification form. Coinflow's fee depends on the payout method you choose, and the exact amount is shown before you confirm.